See our latest Covid announcements and updates here –  Covid-19 Policy

Covid FAQ’s

  • I am booked in during the lockdown period, what will happen to my booking?
    (For treatment, day, evening, and overnight spa breaks)

    Our sales team are currently in the process of contacting all bookings affected by the closure due to the Government’s announcement on 31.10.2020. Please rest assured your booking is secure and we will uphold your reservation for a future date. This will be done free of charge.
  • Are you offering refunds? No refunds are being offered at this stage. We will be working with all guests to move their affected bookings to a future date so that they can come and enjoy the spa.
  • Will my booking be honoured when you reopen?
    Yes, when we reopen you can rearrange your booking, rest assured your booking will be the exact same.
  • I have a voucher; will this be extended?
    We will look to extend vouchers once back in the business. Don’t worry if your voucher is due to expire whilst we are in lockdown – we will be able to assist once we are back. 
  • Will the phone lines and offices be open during the closure period?
    All forms of contact (Phone lines, email, and social media) will not be monitored throughout the lockdown period. Please refrain from contacting us during the closure where possible and we will ensure all guests are aware when the team are back in the business.
  • I have a restaurant reservation for November, will this be cancelled? All restaurant bookings will automatically be cancelled. If you have paid a deposit for an afternoon tea booking, you will shortly receive a voucher for this amount. 
  • I have a booking after the 3rd December, will this go ahead?
    Yes, at this current time our December bookings are planned to go ahead. Should this change the team will be in contact when our offices re-open.
  • I have tickets for an Event in December 2020, will this still go ahead?
    Yes, at this current time our December events are planned to go ahead. Should this change we will contact you. 
  • When will you reopen?
    As soon as we have a reopening date, we will be sure to post this on our website and social media channels. We will also send out a newsletter, if you haven’t done so already, please subscribe here: https://www.moddershalloaks.com/

Covid Event FAQ’s

What happens if the Christmas Event I’m attending gets cancelled due to Covid19?


If we are unable to host the event due to Covid19 your deposit will be transferred onto a Moddershall Oaks Monetary Voucher. (12 month expiry)
If you have paid the balance for your tickets this will be refunded to you.

What happens if the Christmas event is going ahead but I can’t attend due to restrictions where I live or because I have to isolate?

If you cancel more than 48 hrs in advance of the event then the same applies. The deposit is transferable onto a voucher and the balance (if already paid) is refundable.


However if you cancel with less than 48 hrs until the event then the full amount paid will be transferable to a Moddershall Oaks Monetary Voucher. (12 month expiry).

FAQ

Arriving in a strange place can seem a bit daunting – how will I find my way around?

Don’t worry you’ll be met by friendly staff and given a guided tour when you arrive and remember, while you are here we are always on hand to help. Never be too shy to ask questions.

I’ve booked in for a massage, when I arrive how should I prepare?

Arrive as early as you can in order to relax prior to your spa treatment.

What if I feel nervous and tense during my first time with a therapist?

Let go. It may seem strange at first but just let go of your mind and body – let the therapist do what he or she does best.

Can I still come if I’m pregnant?

Of course you can, although you will have to avoid hydrotherapy, sauna and steam rooms and certain treatments. At Moddershall Oaks we have special fitness programmes and spa treatments for pregnant ladies – please make sure you tell us if you are or suspect you are pregnant.

What if I have a physical ailment, disability or allergy?

Just let us know – when you book if you can, and we will customise your spa treatments accordingly.

What is the dress code?

Very casual. You are here to relax and you will find many people make the most of that opportunity by wearing robes or gym wear around Moddershall, even at breakfast and lunch. For evening dinner you may want to change into something a bit less casual. At Moddershall Oaks the choice is yours – absolutely.

Do men go to Moddershall?

Yes. There are many men who want to relax, unwind and develop a healthier lifestyle, whether on their own or as part of a couple. We cater for men as well as women and even have treatments geared specifically for them. There are also great fitness and leisure opportunities at Moddershall Oaks from our up-to-the-minute gym to the tennis court in our superb grounds.

Is there an age restriction?

Yes, at Moddershall we want adults to be able to relax away from all responsibilities. That’s why we have a minimum age of 16 years in place.

How do I get to Moddershall by car?

Full directions can be found in our Contact Us section.

What if this is my first time at a spa?

Moddershall Oaks is the ideal location for your first spa experience. All our people are warm, welcoming and helpful. We will put you at ease as soon as you step into Moddershall – making your first impression a positive and relaxing one. Thereafter, we will be on hand at all times to guide and help you. In short, from the minute you arrive to when you leave you will be treated like a VIP.

What is the nearest railway station?

Stoke-on-Trent or Stafford train station. From the station, you can reach us by taxi, please ask our reservations team for recommended local taxi contact numbers.

Fancy a last minute spa deal?

Enjoy our best prices all year round

Sign up to our newsletter

Join us and receive our latest offers and news



    Give the gift of relaxation this year with our festive range of spa packages, from days, to evenings and breaks. ⁠
⁠
All available to purchase as a gift voucher that can be instantly sent as an e-voucher or posted!⁠
⁠
✨ Enlighten Spa Retreat⁠
✨ Fizz & Snooze Break⁠
✨ Enlighten Spa Day⁠
✨ Mama Love⁠
✨ Restorative Rituals ⁠
⁠
🎁 To find out more visit our website, link in bio⁠
⁠
📞 01782 399000 - our reservations team are here 7 days a week 9am - 7pm mon - fri and 9am - 5pm sat - sun
    Tranquil Rasul Spa Day For 2 ✨⁠
⁠
Enjoy your welcome drink followed by a tour of the spa with one of our hosts. Mud Rasul therapy is a relaxing non-therapist based 40 minute treatment ideal for couples, friends or family. Rasul is an ancient bathing ritual where the bathers apply nourishing muds to the face and body before sitting in the enfolding warmth of the chamber with soothing lighting and heated seats. Steam is introduced to open the pores, stimulate the circulation and allow the minerals to absorb into the body.⁠
⁠
A warm shower mist descends towards the end of the treatment to gently wash away the muds along with our luxurious exfoliating salts. As part of your day, enjoy a delicious 2 course lunch selected from our à la carte menu within our lakeside restaurant – all topped with unrivalled table service for the ultimate dining experience.⁠
⁠
Weekdays – £100 per person (based on two sharing at £200 total)⁠
Weekends – £120 per person (based on two sharing at £240 total)⁠
⁠
🎁 Available as a gift voucher on our website⁠
link in bio⁠
⁠
📞 01782 399000 - our reservations team are here 7 days a week 8:30am - 6:30pm mon - fri and 8:30am - 5pm sat - sun
    We've partnered with our sister brand @welcometomade to bring the ultimate Wellness & Spa gift voucher 🎁⁠
⁠
The Gift Of Wellbeing is a 9 month wellness membership at Welcome to MADE wellness centre and morning & evening unlimited spa access at Moddershall Oaks. The ultimate life changing membership. ⁠
⁠
The recipient will have access to all classes at MADE including fitness, indoor cycle, yoga, pilates and meditation, use of the boutique gym, body composition scans, wellness centre discounts and member only wellness events. And they will also have access to the indoor and outdoor spa & relaxation facilities at Moddershall Oaks any day between 7.30am-10.30am and 6pm-10pm. ⁠
⁠
Worth £990, receive 10% off and receive a complimentary month (10 months total), a full body massage and dinner for 2 in our restaurant. A huge saving of £235.⁠
⁠
To buy:⁠
W. www.welcometomade.com⁠
E. hello@welcometomade.com
    ✨Gift ideas for 2 ✨⁠
⁠
⭐ Fizz & Snooze⁠
⭐ 2 or 3 Night Staycation⁠
⭐ Champagne Afternoon Tea⁠
⭐ Rasul Spa Day⁠
⭐ Two's Company⁠
⁠
To book:⁠
W. link in bio⁠
T. 01782 399000⁠
E. enquiries@moddershalloaks.com⁠
⁠
🎁 Available to buy as a gift voucher with a 12 month expiry date so they can pick the perfect date for them in 2021
    Mama Love Treatment 🤰🏻❤️⁠
⁠
As part of our brand new treatment menu we've picked the perfect experience for Mums to be.⁠
⁠
Tender Loving Care for the second and third trimesters of pregnancy and beyond. A cocooning soothing massage encouraging sleep and relaxation, with warm blankets, pillows and a natural whipped blend of butters. 50 minutes of absolute bliss!⁠
⁠
To book:⁠
W. link in bio⁠
T. 01782399000⁠
E. enquiries@moddershalloaks.com⁠
⁠
🎁 also available to buy as a gift voucher, perfect for Christmas!
    Celebrate 2021 in style 🥂⁠
⁠
Today is your last chance to shop our 25% Spa Packages offer so be quick! ⁠
⁠
To book:⁠
W. link in bio⁠
T. 01782 399000 (open until 7pm)
    Our brand new glass beauty orange blossom facial is now included in our Black Friday 25% off deal!!⁠
⁠
This 50 minute, luxe facial can be selected as part of the spa day or break offer and will leave your skin feeling hydrated, luminous and youthful 😍⁠
⁠
Hurry offer ends 7pm Monday 30th November, voucher valid for 12 months ⁠
⁠
To book:⁠
W. link in bio⁠
T. 01782 399000 (phones open at 9am - 7pm)
    Just 2 days left to shop our 25% off Black Friday offer with a 12 month expiry date!⁠
⁠
HARMONY SPA DAY £105pp (worth £140, 25% off)⁠
⁠
Enjoy a full spa day with welcome drink, 2 course lunch and 50 minute treatment.⁠
⁠
Choose from our new luxurious treatment (excludes Mama Love & Enlighten Signature Treatment) experience menu… highlights include a glass beauty orange blossom facial, soft bubble cleansing facial & massage, hot rocking relax full body massage with salt pebbles and a hypnotic dreaming sleep pillow massage.⁠
⁠
-----------------------------⁠
⁠
HARMONY SPA BREAK £165pp (worth £220, 25% off)⁠
⁠
Enjoy a spa day from 3pm with welcome drink, 2 course dinner, overnight stay and breakfast. Then enjoy a full day of relaxation in the spa with a 50 minute treatment. Price is based on 2 or 3 sharing a room.⁠
⁠
Choose from our new luxurious treatment (excludes Mama Love & Enlighten Signature Treatment) experience menu… highlights include a glass beauty orange blossom facial, soft bubble cleansing facial & massage, hot rocking relax full body massage with salt pebbles and a hypnotic dreaming sleep pillow massage.⁠
⁠
To book:⁠
W: link in bio⁠
T: 01782 399000 (phones are now open until 5pm)
    Black Friday offer - HARMONY SPA BREAK £165pp (worth £220, 25% off)⁠
⁠
Enjoy a spa day from 3pm with welcome drink, 2 course dinner, overnight stay and breakfast. Then enjoy a full day of relaxation in the spa with a 50 minute treatment. Price is based on 2 or 3 sharing a room.⁠
⁠
Choose from our new luxurious treatment (excludes Mama Love & Enlighten Signature Treatment) experience menu… highlights include a glass beauty orange blossom facial, soft bubble cleansing facial & massage, hot rocking relax full body massage with salt pebbles and a hypnotic dreaming sleep pillow massage.⁠
⁠
Buy as a voucher valid Sunday-Thursday throughout 2021, 12 month expiry date⁠
⁠
To book:⁠
W: link in bio⁠
T: 01782 399000
    Take full advantage of our spa facilities in our Black Friday OFFERS! Now with 25% off our Harmony Spa Day and Break, 12 months expiry and your choice of 50 minute treatment 😍⁠
⁠
HARMONY SPA DAY £105pp (worth £140, 25% off)⁠
⁠
Enjoy a full spa day with welcome drink, 2 course lunch and 50 minute treatment.⁠
⁠
Choose from our new luxurious treatment (excludes Mama Love & Enlighten Signature Treatment) experience menu… highlights include a glass beauty orange blossom facial, soft bubble cleansing facial & massage, hot rocking relax full body massage with salt pebbles and a hypnotic dreaming sleep pillow massage.⁠
⁠
----------------------------------⁠
⁠
HARMONY SPA BREAK £165pp (worth £220, 25% off)⁠
⁠
Enjoy a spa day from 3pm with welcome drink, 2 course dinner, overnight stay and breakfast. Then enjoy a full day of relaxation in the spa with a 50 minute treatment. Price is based on 2 or 3 sharing a room.⁠
⁠
Choose from our new luxurious treatment (excludes Mama Love & Enlighten Signature Treatment) experience menu… highlights include a glass beauty orange blossom facial, soft bubble cleansing facial & massage, hot rocking relax full body massage with salt pebbles and a hypnotic dreaming sleep pillow massage.⁠
⁠
To book:⁠
W. link in bio⁠
T. 01782 399000